What are Ordinals Explorer/Index Outages?

Ordinals explorers and indexers have experienced multiple outages these past 2 weeks. We know this can be tough and are working to resolve these issues with providers. 


We're actively collaborating with Ordinal explorer providers to find solutions to these issues, as well as implementing additional safeguards to protect your assets. 


In the meantime, if you notice any unusual wallet behavior, such as your Ordinals not displaying correctly or disappearing without any confirmed transactions or interactions with websites/applications, please don't panic. 


Connect with our support team to guide you on next steps.

To submit a ticket to our support team please visit https://support.xverse.app/hc/en-us. This way we can quickly investigate and work to resolve any issues.

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