If you are setting up a new wallet or just restored a wallet in Xverse:
- Go to Settings and Toggle on "Display ordinals"
- Refresh your app.
- Once these steps are complete, navigate to "Collectibles" to view your ordinal inscriptions.
If the ordinals were visible before, but are no longer displaying:
- If there are no transfers in or out of your wallet that would indicate the wallet is compromised
- You've confirmed the transfer is cleared in the mempool
- Ordinal display is toggled on
- Your wallet is up to date
- You've tried clearing your cache and refreshing the wallet
- You've tried using a VPN
- Explorers are showing the ordinal is located at your address
This may be an indexer issue. Please see our guide on Ordinal Indexer issues and feel free to submit a support ticket to chat with our team.